This service adopts a Solution Focused service delivery model.

The Solution Focused approach originates from Solution Focused Brief Therapy (SFBT). This evidence-based therapeutic approach was developed in the 1980s by Steve de Shazer and Insoo Kim Berg.

It has two foundational ideas:

• The focus is on the future rather than the past and promotes positive change. The intervention helps identify, clarify and work towards the ‘problem-owners’ goals.
• Change is happening all the time. Therefore, problems are not static, they are changeable. The intervention is to discover times when the problem is less intense or less problematic and find ways to maximise these exceptions.

There are ten Solution Focused principles:

1. Listen to the person – listen for possibilities.
2. People have the necessary resources to make changes.
3. Everyone has their own ways to solving problems.
4. No sign-up, no change. Collaboration enhances change.
5. Language shapes and moulds how we make sense of the world.
6. Focusing on future possibilities and solutions enhance change.
7. There are always exceptions to the problem.
8. Small changes lead to bigger changes.
9. If it works, do more of it; if it doesn’t work, do something different.
10. The problem is the problem, not the person.

Here is a poster of the ten Solution Focused principles.